Terms of Service (TOS)
Effective Date: 4.4.2025
Welcome to VMHeaven.io. By accessing or using our hosting services, you agree to be bound by the following terms and conditions. Please read these terms carefully.
1. Prohibited Activities
The following activities are strictly prohibited on our platform:
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CSAM (Child Sexual Abuse Material): Hosting, distributing, or engaging in any activity related to child sexual abuse material.
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Weapons and Drugs: Hosting or distributing content related to the sale or distribution of weapons, drugs, or illegal substances.
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Malware: Distributing, storing, or hosting any form of malicious software, including but not limited to viruses, ransomware, or trojans.
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Email Marketing and Spamming: Engaging in unsolicited bulk emails, mass mailings, phishing, or any form of spamming.
Engagement in any of the above activities will result in immediate suspension or termination of your services without notice.
2. Misuse of Resources
Abuse of resources is not permitted. Examples include but are not limited to:
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Excessive Bandwidth Usage: Hosting resources such as speedtest servers that consume excessive bandwidth.
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Cryptocurrency Mining: Engaging in cryptocurrency mining or any high-resource activity that negatively impacts the performance and stability of our services.
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Performance Impact: Any activity that adversely affects the network, services, or performance of other customers.
Violations of resource usage may result in the suspension or termination of services without prior notice.
3. Illegal Activities
Although VMHeaven.io does not enforce the Digital Millennium Copyright Act (DMCA) and permits ZMAP scanning (Internet scanning), we reserve the right to terminate services under the following conditions:
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Abuse Reports: Any report of illegal activity through an abuse report that, upon review, is found to be unlawful.
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Violation of Law or TOS: If the service is used for activities that violate applicable laws or these Terms of Service, the service may be terminated without notice.
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Blacklist Listings: Services associated with organizations that track spamming, malware, and other threats, such as Spamhaus or URLHaus, will be immediately suspended or terminated.
4. No Refund Policy
All payments are non-refundable. We do not offer any refunds. In the event that a refund is approved, it will be issued as account credit for future use.
5. Agreement
By using VMHeaven.io’s hosting services, you agree to comply with these Terms of Service. Failure to adhere to these terms may result in the suspension or termination of your account.
For any questions or disputes, please contact us at:
[email protected]
