About VMHeaven

VMHeaven is a business in Germany: Samuel Dierich, trading as VMHeaven, c/o IP-Management #8262, Ludwig-Erhard-Strasse 18, 20459 Hamburg, Germany, VAT ID DE460264433, as our imprint states. Contracts follow German law. Crypto payments are processed by Cryptomus, and abuse reports go to contact@vmheaven.io and are reviewed under the Acceptable Use Policy. What customers say about us is on Trustpilot, and kycnot.me lists us too — that entry is written by kycnot.me, not by us. Read both as they are; we show no score of our own.

VMHeaven is run by Samuel Dierich, trading as VMHeaven, based in Hamburg, Germany. Every contract is with him and is governed by German law (Terms of Service, §21). The full legal disclosure is in our imprint.

Provider

Samuel Dierichtrading as VMHeavenc/o IP-Management #8262Ludwig-Erhard-Strasse 1820459 HamburgGermany

VAT ID

DE460264433

Contact

contact@vmheaven.io

In two cities, both in the EU: Amsterdam in the Netherlands and Frankfurt in Germany. We have no location in the United States or anywhere else. Every server and hosting account sits behind always-on DDoS protection at no extra cost.

Amsterdam, NL

All four KVM VPS lines, the dedicated servers and Plesk web hosting. KVM VPS starts at €4.99 a month here — see VPS Netherlands.

Frankfurt, DE

KVM VPS, charged at its own, higher price row. Which lines are in stock there right now is on VPS Germany.

KVM VPS on four lines — Standard KVM and DMCA Ignored KVM on Intel, Hi-CPU KVM and Pentesting KVM on AMD EPYC — in Amsterdam and Frankfurt, with Windows Server on every line; single-tenant dedicated servers and Plesk web hosting in Amsterdam. Not on offer: locations outside those two cities, AMD Ryzen, an included Windows licence, bulletproof hosting, a managed service by default, or traffic billed per GB.

KVM VPS

Standard KVM on Intel, Hi-CPU KVM on AMD EPYC (the 7443 in Amsterdam), DMCA Ignored KVM on Intel and Pentesting KVM on AMD EPYC — full root, ready-made OS templates, prepaid by the month or longer.

Windows

Windows Server 2022 and 2019 on every KVM line, with Administrator access over Remote Desktop. It runs on a time-limited evaluation licence until you activate your own key — see Windows VPS.

Dedicated servers

Single-tenant bare metal in Amsterdam: Standard, Pentesting, Adult Content and Streaming. Each page lists the builds in stock.

Web hosting

Plesk hosting in Amsterdam. cPanel hosting is sold out; new hosting accounts are set up on Plesk.

What we do not offer, so nobody has to guess:

• No US location — Amsterdam and Frankfurt only
• No AMD Ryzen — the AMD lines run on EPYC
• No Windows licence included
• No bulletproof hosting — the AUP applies on every line
• No managed service by default — you run the stack
• No traffic billed per GB — fair use, no overage

You can pay by card, PayPal or crypto (Bitcoin, Ethereum, USDT, Litecoin, Monero and more), at the same price for every method. Crypto is paid on the Cryptomus payment page; the invoice is always in euro. Every service is prepaid — no contracts, and you can cancel any time. Crypto VPS walks through a crypto checkout step by step.

Sign-up asks for

An e-mail address, your name, a password and a postal address for the invoice.

We never ask for

An ID document, a selfie, a video call or a phone number. Nothing you enter is verified.

Setup

A Linux VPS is online about a minute after the payment is confirmed; Windows takes a few minutes for its first boot. Dedicated servers in stock are handed over within a few hours.

Refunds

Goodwill refunds are issued as account credit, never as cash (Terms of Service, §07).

The Acceptable Use Policy applies to every service, whatever the line and however you paid. Reports of malware, botnets, phishing, fraud, spam or illegal content are reviewed and acted on, and so are orders from an authority with jurisdiction over the server. We do not inspect what is on customer servers: monitoring is limited to network-level abuse signals and reports from third parties.

On DMCA Ignored KVM, US DMCA notices are filed and not forwarded to you as an ultimatum — they carry no legal force in the Netherlands or Germany. That line ignores DMCA; it is no shelter for anything else the AUP forbids. On Pentesting KVM, a complaint about authorised testing is passed to you for an answer.

Report abuse

contact@vmheaven.io — the address in our imprint and in security.txt, also for security issues.

On Trustpilot, where anyone who has bought from us can leave one: trustpilot.com/review/vmheaven.io. We show no average score of our own on this site — read the reviews there, as they are.

By e-mail at contact@vmheaven.io for sales, billing, support and abuse reports, or on Telegram at t.me/vmheavenadmin to chat with someone on our team. Customers and the team also talk in our Telegram channel and on Discord, and news goes out on X.

• E-mailcontact@vmheaven.ioSales, billing, support and abuse reports
• Telegramt.me/vmheavenadminChat with an expert on our team
• Telegram channelt.me/join_vmheavenTalk to other customers and the team
• Discorddiscord.gg/vmheavenTalk to other customers and the team
• X@vmheavenNews from VMHeaven